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Subham Rai

3d ago

Customer Experience OperationsMercor

Open Now Apply Early HIRING: Customer Experience Operations (India) Location: Remote (India only) | CTC: $35K – $50K/year | Type: Full-Time About the Role: Mercor is looking for a Customer Experience Operations specialist to own how experts experience our platform end to end. You will be required to get things done by coordinating several owners across Engineering, Operations, Product, and Talent Success, and making sure problems that cross teams actually get fixed. What You'll Do: Own cross-functional workstreams that affect the expert experience, from onboarding and support to payments and project matching Coordinate several owners across Engineering, Operations, and other teams: set priorities, run check-ins, unblock work, and hold people to deadlines Spot expert friction in feedback, support tickets, and data; turn it into clear, prioritized asks with respective teams across timezones Build and run lightweight processes, dashboards, and playbooks that keep work moving without heavy overhead Use AI tools every day to automate repetitive work, summarize feedback, draft processes, and speed up sprint cycles Report progress and risks clearly to product managers and leadership Who You Are: An operator who gets things done: you have founded or run a startup, or held a high-ownership operations, product ops, or chief-of-staff style role Comfortable leading through influence and coordinating engineers, operators, and other stakeholders without formal authority Fluent with AI tools (Claude, agents, automation tools) and keen to find new ways to use them Organized and structured, with sound judgment on what matters most A clear, concise writer and communicator Comfortable with ambiguity and a fast-moving startup environment Nice to Have: Experience with marketplaces, gig or contractor platforms, or customer/talent experience functions Comfort with data: SQL, spreadsheets, or BI tools Experience building internal tools or workflows with no-code or AI tooling ⚠️ Note: India-based candidates only This is a full-time internal role at Mercor Must have startup/operations/product ops/chief-of-staff experience Apply here: https://t.mercor.com/5TUrz #CustomerExperienceOperationsJobs #CustomerExperienceOperations #CXOps #OperationsJobs #ProductOps #ChiefOfStaff #StartupJobs #MarketplaceJobs #GigPlatforms #AITools #Claude #Automation #SQL #BI #NoCode #FullTime #RemoteJobs #RemoteWork #WorkFromHome #NowHiring #UrgentHiring #Hiring #JobOpening #DMForReferral #MercorJobs #IndiaJobs #IndiaHiring #IndianJobs #JobsInIndia #BangaloreJobs #HyderabadJobs #MumbaiJobs #PuneJobs #DelhiJobs #HiringNow #WorkFromAnywhere

tal saysown the end-to-end expert experience, coordinate cross-functional workstreams, and leverage ai tools to streamline operations

ops mid remote Remote / India claudesql

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heads up: this post was taken from LinkedIn. the boss posted it there, not here. to apply, open the original post ↗ and reach out to them directly.

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anon #a55691 3d ago

thanks for sharing 🙏

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ops Kolkata

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Customer Experience Operations Subham Rai · Mercor

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Customer Experience OperationsMercor

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