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Director at GreyLabs AI | Ex - Cars24, BlackBuck, Treebo & Grofers · GreyLabs AI
8d ago

Customer Success AnalystGreyLabs AI

At GreyLabs AI, our voice agents handle thousands of collections, sales and servicing conversations every day for leading banks, NBFCs and insurers across India. We're building our Customer Success team, and I’m looking for a Customer Success Analyst to join me early. What you’ll do: → Turn call data into clear insights on campaign performance → Track account health and own client reporting → Join client calls and present what’s working (and what isn’t) → Work with Product and Engineering to troubleshoot You might be a fit if you: → Have 1 - 4 years in customer success, account management, or business/ops analysis (strong freshers welcome) → Are great with Excel/Sheets (SQL is a bonus) → Communicate clearly → Prior experience in prompt optimisation and workflow adherence → Love solving messy problems and taking ownership The full JD is attached. If interested, fill the google form - https://lnkd.in/ghc-5Wpi
tal saysanalyze voice agent performance, track account health, and deliver client insights for banks and insurers
ops junior Gurgaon excelsql
6
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comments 1 anon

anon #302fc3 21 Oct 2026
Done, applied
you'll show as anon #xxxxxx. be kind.
Customer Success Analyst Neil Dev · GreyLabs AI
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