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AI-Native Supply Chain Planning | TrueGradient 📍Bengaluru | Experience: 3–7 years in management consulting Own the outcome—not just the account. TrueGradient helps businesses make smarter decisions across demand, inventory, supply, pricing, promotions, and assortment planning. We're looking for someone who can turn AI capabilities into everyday customer decisions and measurable business value. This isn't a traditional Customer Success role. It combines consulting, deep product problem-solving, stakeholder leadership, and execution ownership. You'll guide customers from onboarding to adoption, value realization, retention, and expansion—while helping us build customer success at scale. What you'll own Outcomes & adoption: Translate customer goals into success plans, KPIs, and real usage in planning workflows. Stakeholder relationships: Earn trust with planners, executives, and technical teams; lead reviews and navigate challenging conversations. End-to-end problem-solving: Understand the product deeply, diagnose issues across data, integrations, models, and workflows, and partner with Product/Engineering to resolve root causes. Measurable value: Connect AI recommendations to business decisions; demonstrate improvements in forecasting, inventory, and working capital. Scalable execution: Build repeatable playbooks for onboarding, governance, risk, and value reviews; use AI and automation to reduce manual coordination. Retention & growth: Identify risks early, drive renewal readiness, and expand adoption. What you bring * 3–7 years in management consulting, with evidence of solving ambiguous problems and delivering results. * Strong analytical skills and ability to communicate with senior stakeholders. * High ownership and follow-through, even when resolution spans teams. * Curiosity about AI, enterprise software, and supply chain decisions. * Builder mindset, commercial judgment, and comfort with ambiguity. * Supply chain, forecasting, analytics, or SaaS experience is a plus. Your first 90 days Learn the product end-to-end, own a customer portfolio, establish adoption and value baselines, and lead customer governance—reducing founder dependency in routine customer matters. Why TrueGradient? Work at the intersection of AI, business strategy, and real-world decisions. Collaborate directly with customers, founders, and product teams to shape how an AI-native company delivers measurable outcomes at scale. How to apply Form link - https://lnkd.in/d9pnS65q Ankur Verma Namrata Gupta Jasneet (Jas) Kohli Ankit Raj Vasu Bhanderi Vishnu Bhanderi Sharad L M Ankit Solanki #Hiring #ForwardDeployed #CustomerSuccess #B2BSaaS #SupplyChainAI #BangaloreJobs