Customer Success ManagerTensight
📍 Bengaluru (On-site / Hybrid)
⏳ 4–8 years of experience
Tensight unifies Quick Commerce, marketplace and D2C data into one agentic decision platform, used by 125+ of India's growth brands.
As a CSM, you'll own the moment a signed client becomes a live, active, value-realising one:
▪️ Run kickoffs and get channel access set up across 30+ Quick Commerce, marketplace and ad channels
▪️ Work with Tech and Analytics to integrate, QA the data and land go-lives on time
▪️ Hold the line on scope and keep billing tied to go-live
▪️ Drive adoption and grow accounts into new channels, brands and modules
You'd be a great fit if you have:
✅ 4+ years in Customer Success, Onboarding or Account Management at a B2B SaaS, retail-tech or ecommerce-enablement company
✅ Hands-on experience with Amazon, Flipkart, Blinkit, Zepto, Instamart or Nykaa
✅ Proven ownership of onboarding to a committed timeline
✅ Comfort with commerce metrics like GMV, ROAS and contribution margin
✅ Strong written and spoken English
To apply, send your CV and a short note on one client you took from onboarding to real, measurable value to hr@tenovia.com .
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#Hiring #CustomerSuccess #QuickCommerce #Ecommerce #SaaS #Bengaluru #Onboarding
tal saysdrive onboarding, adoption, and value realization for clients using unified quick commerce data platform
ops
senior
hybrid
Bangalore
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