Enterprise Customer Success ManagerEmergent
Join Emergent, one of the fastest-growing AI companies globally, with 10M+ users, 12M+ apps built, and $100M ARR achieved in just 9 months.
We’re looking for a Customer Success Manager - Enterprise (IC) with 6–12 years of experience.
What you’ll do:
• Own a portfolio of Enterprise customers and act as their trusted advisor
• Drive retention, expansion, NRR and overall account growth
• Build relationships with senior customer stakeholders and drive product adoption
• Own customer health, NPS/CSAT, risks and escalations
• Partner with Product, Engineering and internal teams to deliver strong customer outcomes
What we’re looking for:
• 6–12 years in Customer Success / Key Account Management / Account Management
• Strong experience managing Enterprise customers
• Experience owning retention, expansion and NRR
• Excellent stakeholder management and communication skills
📍 Bangalore | Work from Office
🌎 US & European time zone coverage required
👉 Apply here: https://lnkd.in/gWYpmNvt
Vibhor Singhal Kshamit Bombarde Aditya Morarka Akhil Girijan Abhishek Thakur Neeraj Ramesh Shreya Shandilya Shivani Anil Anavadya Nirmalan Adarsh Kumar Sinha Vinay Kumar Baburao Soham Chatterjee Udeshna Boruah Kalita
#Hiring #CustomerSuccess #EnterpriseCustomerSuccess #BangaloreJobs #SaaS
tal saysdrive retention, expansion, and product adoption for enterprise customers at emergent
ops
senior
in-office
Bangalore
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