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Kalina, Mumbai · 7-13 yrs · 35-42 LPA As the AI Chatbot and Voice Lead, you will spearhead the design and deployment of advanced conversational interfaces tailored for the financial services sector. You will collaborate with cross-functional teams to integrate AI technologies that drive customer engagement and operational efficiency. This role is pivotal in shaping our digital transformation roadmap and delivering high-quality, secure interactions for our users. what you'll do: - Design and implement AI-powered chatbot and voice solutions to automate customer interactions. - Define technical architecture for conversational AI platforms, ensuring scalability and security. - Collaborate with product and engineering teams to integrate AI models into existing financial service workflows. - Oversee the end-to-end lifecycle of AI initiatives, from research and prototyping to production deployment. - Analyze performance data to refine voice and text recognition capabilities for improved user experience. - Mentor junior developers on best practices for building and maintaining enterprise-grade AI systems. why join: Kotak Neo offers the opportunity to drive innovation within a well-established financial services landscape, leveraging cutting-edge technology to solve complex problems at scale while working in an inclusive, mission-driven environment. message me directly on tal BOSS.