Quality Analyst - SalesiPlus Training Solutions
Jos Junction, Kochi · 2-4 yrs · 10 LPA
iPlus Training Solutions is seeking a Quality Analyst to support our sales department in Kochi. You will be responsible for evaluating sales interactions, setting clear procedural standards, and ensuring our team consistently delivers the guidance our students expect. This role focuses on optimizing the effectiveness of our enrollment processes as we continue to serve thousands of learners across Kerala.
what you'll do:
- Audit sales calls and interactions to ensure adherence to established communication standards
- Define and implement process improvements for the sales workflow
- Conduct regular performance reviews and provide actionable feedback to the admissions team
- Analyze sales data to identify trends and areas for procedural optimization
- Design and execute training initiatives to address identified skill gaps within the team
- Develop documentation and standard operating procedures for sales operations
why join: iPlus Training Solutions has established itself as a prominent online learning platform in Kerala since 2019, supporting over 40,000 active learners. By joining us, you contribute to a mission of making competitive exam coaching accessible and high-quality for students across the region.
message me directly on tal BOSS.
tal saysjoin iplus training solutions to drive process excellence and quality standards for our growing sales operations. you will
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Jos Junction, Kochi
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