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1mo agoon tal BOSS
SDE 3 - Full StackHiver
Bengaluru · 5-9 yrs · 40-75 LPA
Hiver provides agentic customer service solutions that integrate deep data context with advanced automation. As an SDE 3, you will work across our full stack to maintain high-performance, scalable systems that support over 10,000 teams. You will contribute to both our standalone Omni platform and our Gmail-integrated helpdesk product, focusing on delivering complex workflows and AI-assisted interactions.
what you'll do:
- Design and implement scalable backend services to handle high-volume customer service requests.
- Develop interactive and intuitive frontend components to improve agent efficiency.
- Collaborate with product and engineering teams to integrate AI capabilities into existing customer support workflows.
- Optimize data storage and retrieval systems to ensure low-latency access to customer data across distributed environments.
- Maintain and improve CI/CD pipelines to ensure reliable deployment of features.
- Perform code reviews and mentor engineers to uphold high standards of system architecture and code quality.
why join: Hiver serves a global customer base including companies like Flexport, Ping Identity, and Gusto, providing an opportunity to build software that directly impacts how support teams operate at scale.
message me directly on tal BOSS.
tal saysjoin hiver as a senior software engineer to build and scale our omnichannel customer service platform and ai-driven
engineering
senior
Bangalore
gojavapythonrubyreact
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