Talent Acquisition Partner at Hiver | Technical & GTM Recruitment | Talent Sourcing | End-to-End Hiring
Building teams, connecting talent, and making the right hire · Hiver
1mo agoon tal BOSS
SDE 3 - BackendHiver
1st Sector, Bengaluru · hybrid · 7-10 yrs · 40-70 LPA
Hiver is scaling its customer service platform to handle complex omnichannel workflows and AI-driven support interactions. As a Senior Backend Engineer, you will contribute to the architecture and implementation of distributed systems that support thousands of global teams. You will work on robust backend infrastructure that integrates real-time customer data, automates support processes, and powers AI features within shared inbox environments.
what you'll do:
- Design and maintain high-performance backend services capable of handling complex support workflows.
- Implement scalable distributed systems to ensure reliability and low latency across global customer deployments.
- Develop and deploy AI features that integrate directly into customer support interactions.
- Optimize service performance and database queries to handle high-volume data operations.
- Collaborate on architectural decisions to ensure system resilience, maintainability, and security.
- Manage end-to-end delivery of backend components, from initial design through to production deployment.
why join: Hiver supports over 10,000 teams globally, providing a critical infrastructure layer for customer service at scale. You will contribute to a platform that empowers organizations like Flexport and Gusto to manage complex support operations with precision and speed.
message me directly on tal BOSS.
tal saysjoin hiver to build large-scale backend systems for an ai-powered customer service platform that scales across omnichannel support.
engineering
senior
hybrid
Bangalore
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