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Whitefield, Bengaluru · wfo · 1-2 yrs · 2-7 LPA As a Travel Desk Captain at CREW, you will act as the primary point of contact for our travelers, ensuring their journeys are seamless from planning to homecoming. You will manage end-to-end travel logistics, including flight and hotel bookings, itinerary adjustments, and real-time support. This role bridges the gap between operations and customer experience, requiring a high level of organization and a commitment to high-touch service. what you'll do: - Manage end-to-end travel bookings, including flights, hotels, and complex multi-city itineraries. - Handle inbound customer leads and guide them through the sales conversion process. - Coordinate with multiple travel vendors to secure exclusive rates and services for our clients. - Provide high-volume customer support via WhatsApp to resolve itinerary changes and travel concerns. - Monitor travel arrangements to proactively identify and mitigate potential disruptions. - Maintain detailed documentation of travel plans and vendor communications. why join: CREW is redefining the travel experience by moving away from transactional booking towards a personalized, concierge-style service that prioritizes traveler support and ease. message me directly on tal BOSS.