International call support RepEngage2Excel
Bangalore Division · 2-4 yrs · 10 LPA
Engage2Excel is a career experience company focused on recruitment, onboarding, and employee recognition solutions. As an International call support Rep, you will serve as a primary contact for our international clients, ensuring high-quality service and support for our workforce solutions. This role is critical to maintaining client engagement and supporting our platform's user experience across global markets.
what you'll do:
- Manage high-volume inbound call queues from international customers
- Resolve complex service issues and handle client support escalations
- Explain software products and platform features to customers clearly
- Provide technical troubleshooting assistance via phone
- Maintain accurate records of customer interactions using CRM tools
- Develop and refine call scripts and response guides for the support team
why join: Engage2Excel provides industry-leading solutions in employee recognition and career development, helping organizations navigate the complexities of talent retention and management.
message me directly on tal BOSS.
tal saysi am looking for an international call support rep to handle customer inquiries at engage2excel.
marketing
mid
Bangalore Division
crm
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